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License Management

Overview

License Management is the platform's capacity and licensing center. It answers three questions: "How much capacity have we purchased?", "How much is currently in use?", and "How do we update or expand?". Whether the platform is running on the free allowance or a formal license, you can use this single page to review capacity levels, drill into usage details by module and Configuration Item (CI) category, and upload new license files for expansion or renewal.

License Management does not participate in day-to-day CI entry or discovery operations, but it determines whether the platform can continue to create new resources — when capacity approaches or reaches the limit, creation operations will be warned or even blocked. Administrators therefore need to monitor this module regularly to ensure sufficient capacity.

What this module helps you do:

  • See the current capacity level at a glance (used / total / available), with prominent reminders at 80%, 90%, and 100%
  • Review license status (Valid / Expired / No License) and the expiry date to plan renewals ahead of time
  • Break down usage details by CI category to understand which classifications and source types (auto-discovered vs. manually entered) are consuming capacity
  • Upload a .license file obtained through official channels to import, expand, or replace a license in one step

Key Features

  • Capacity dashboard: A gauge widget visualizes the capacity usage percentage, with color that changes as the level rises (green → yellow → orange → red), and a top banner that surfaces warnings or block notices
  • Tiered alerts: 80% reminder, 90% warning (creation is about to be blocked), 100% block (creation is locked), expired downgrade — each level shows a clear banner message
  • Usage details: Per-CI-category rows showing count, weight, coefficient, and converted units, making it easy to spot the largest capacity consumers
  • Safe import flow: After uploading a license file, the system first previews the decision (apply directly / needs confirmation / reject). Downgrades or older licenses require a second confirmation to prevent mistakes

Interface Layout

License Management is a single-page application. Tabs at the top switch between three functional areas:

TabFunctionWho it's for
License StatusCapacity dashboard, alert banners, expiry info, license IDAdministrators who care about "is capacity still sufficient"
Usage DetailsUsage breakdown by module and CI categoryOperations staff who want to know "what is consuming capacity"
Import LicenseUpload a .license file to expand or renewAdministrators responsible for license renewal and expansion

The three tabs are independent and can be switched between at any time. After a successful license import, License Status and Usage Details refresh automatically.

Capacity and Billing Logic Quick Reference

The key to understanding License Management is understanding the platform's capacity billing model. The following concepts apply across all three tabs:

ConceptMeaningPlain explanation
Free allowanceThe base capacity before any license is importedThe platform's "out-of-the-box" free quota
License unitsThe additional capacity granted by a formal licenseThe quota added after purchasing a license
Total capacityFree allowance + license unitsThe maximum capacity currently available to the platform
ConsumedThe total converted units of all current CIsThe capacity currently "occupied"
AvailableTotal capacity − consumedHow many more new resources can be created
WeightThe base billing weight for a single CI typeDifferent categories have different "unit prices"
UnitsCount × weight × source-type coefficientThe actual capacity consumed by this category
Why bill by CI type and source type?

Different CIs consume different amounts of management resources (a computer is "heavier" than an application server), and auto-discovered devices are more controllable than manually entered ones. The platform therefore converts actual consumption using weight × coefficient to make billing fairer. Detailed category breakdowns are available on the Usage Details tab.

Permissions

License Management is a platform-level module that requires the corresponding menu permission to access:

  • View permission (read-only): Can view license status and usage details, but cannot import licenses
  • Full access: Can view all information and upload / replace license files

If the "License Management" menu is not visible in the left navigation, the current role has not been granted access to this module. Please contact a platform administrator to configure it in Role Management.